About

Chris Hill has over 37 years of business experience of which the last 14 years has been in the Restoration industry. Chris has worked in positions ranging from Director of Marketing, Office Manager to General Manager of a 4 location, twelve million dollar company for 9 years. Chris founded JCMH Consulting in 2011 with the goal of serving many clients in accomplishing Profit and Growth. Since then JCMH has worked with over 75 clients! Also, Chris and his wife Julie co-own Headsets Plus a company specializing in providing professional grade business telephone headsets since 1995.

Maureen has 30 Years of experience in the Construction industry, of which the last ten has been in Restoration. Maureen has worked and used PSA Software for over nineteen years and is our senior Accounting Consultant. She also assists our clients with many of the job management aspects of PSA. Along with her role as a trainer for our PSA Clients, she also will roll up her sleeves and perform forensic audits and virtual controlling, assisting our clients in closing their monthly and yearly financials. Maureen resides in London, Ontario, Canada.

Lee Ann has over twenty-seven years of experience in business administration. In 1992, she opened her own bookkeeping/consulting business. She has been consulting with business owners and managers, helping them to establish and operate efficient fiscal processes and management. Lee Ann specializes in working with QuickBooks and PSA assisting businesses in integrating their software into their various business systems. This has proved to be quite helpful for our clients and Lee Ann's broad business background has become an asset to them along with her calm and nurturing method of coaching.

30 years of business experience from private, non-profit and public sectors. Suzi worked with retail teams and organizations helping them clarify what they want and focus on getting it. Suzi dedicated her career to implementing pragmatic solutions based on the best research available. Suzi believes that organizations that have created decision clarity have the potential of creating outstanding results and are great places to work. This approach also creates an environment of team decision making, transparency and clear lines of accountability. Suzi holds two bachelor's degrees in Business Administration with emphases in Personnel & Industrial Relations and Management .

Douglas Burton has 18 years of property restoration industry experience as an owner. His interest in business started while growing up on the families small farm and rehabbing rental properties. It was here that he learned fair trade, responsibility, leadership, teamwork, compassion and a sense of urgency to things that matter. He then went on to study Business Management at Miami of Ohio and Northwestern University. Following, he spent 5 years as a sales manager for Pepsi in Cincinnati and Chicago. In 2001 he founded Skyline Restoration, providing reconstruction services with a simple mission...”Restore Happiness”. Doug and his team have expanded to multiple locations providing repair, mitigation and contents services. While utilizing JCMH systems and processes, Doug’s team has streamlined and engineered their offering to be some of the most unique in the industry. Doug’s companies thrive at the JCMH motto of “Growth and Profit”. Doug currently sits as the Chair of the DKI National Large loss/CAT committee. Favorite saying: “Manage by agreement, not by expectations”. Who’s the best paired client with Doug? Those that are interested in growth, increasing profits, thrives on positive energy, can set the pace as a leader, will hold people accountable, will allow others to hold them accountable, embraces change. Let’s streamline and grow your business efficiently and with a laser focus.

With over 25 years in the restoration industry and more than three decades of experience in business and customer service, Mike Fuentes has built his career on integrity, teamwork, and a genuine commitment to helping others succeed. He takes pride in being hands-on, approachable, and dedicated to doing things the right way — values that have guided him throughout every stage of his career.<br /> Over the past decade, Mike has developed extensive experience with the Dash platform, using it to strengthen data integrity, support data analytics, and maintain accuracy in work order budgeting. By combining technology with practical field experience, he helps teams work smarter, communicate better, and achieve consistent results.<br /> Mike approaches each partnership with humility and gratitude, believing that long-term success comes through shared effort, trust, and continuous learning. Outside of work, he enjoys time with his wife of 29 years and their three adult children, and values the balance that family life brings to his work and leadership.